Dear Patients,

In order to ensure the safety of our patients, our team and the community at large during the COVID-19 outbreak, we are adapting the way that we provide orthodontic treatment for the next few weeks. Appointments will be suspended until further notice unless its an emergency or you are experiencing pain – in that case, we will offer virtual conferencing where one of our staff members or doctors will address your issue. Our goal is to actively see patients safely in-person again as soon as we can.

What this means for you:

As of Monday, March 23rd, appointments will be done virtually, using Dental Monitoring and Video Conferencing
• We will implement curbside pick-up for aligners for patients in active treatment
• For all emergencies or if you are experiencing pain, please call or text (888) 303-6467
• New patient consultations will be conducted virtually, followed by in-person visits on a case by case basis

We will reach out shortly if you have an upcoming appointment to discuss the best option for your family.

Please know that we remain committed to the importance of your healthcare, comfort and safety. We will continue to monitor the coronavirus (COVID-19) updates and will communicate further based on the expert advice of government departments, public health authorities and healthcare professionals.

We promise to keep you updated through this dynamic situation, and we look forward to continuing to make you smile!

Yours virtually,
Dr. Scott Eckels and Team